Infrastructure Status

All Services Operational

Posted on Tuesday September 24, 2024 via Twitter

Support Policy

We strongly encourage you to login to your account first before opening a support ticket to receive the fastest possible service. Tickets opened by users who are not logged in may result in unnecessary delays while we attempt to authenticate your account/request.

By opening a ticket, you agree to pay for any services that are not covered under this policy and/or your plan. For 24/7/365 emergencies, check the status of Dynamic´s network and services above, or at http://www.dynamicstat.us/, or check our network status on Twitter at https://twitter.com/dynamicstatus before calling emergency dispatch.

If you have questions relating to support, please open a ticket below. This support system is generally monitored only during business hours (our hours are listed at top left).

Please review the Dynamic Concepts Support Policy at: http://www.dynamic.com/docs/support-policy/

Allowed File Extensions: .jpg, .gif, .jpeg, .png, .odt, .doc, .docx, .txt, .pdf, .xls, .xlsx, .zip, .pem, .rar

(Name + IP Address or URL of the device experiencing issues)

Emergency?

It is currently after-hours. To access the emergency support feature you must first login above, once you have done that this feature will become available if you have a support plan with us that has emergency support. Otherwise we will respond shortly (business hours are displayed at top left).

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