Infrastructure Status

Happy Thanksgiving!

Wishing you a safe and festive Holiday Season from Dynamic Concepts! Our offices will be closed from Wednesday the 22nd at 5pm PDT until Monday the 27th at 7:30am PDT. If you should have an emergency and need assistance with … Continue reading →

Posted on Tuesday November 21, 2023 via Twitter

Support Policy

Welcome to our ticketing system. Please open a ticket and you will get an email invitation to activate and verify your email account for future tickets.

By opening a ticket, you agree to pay for any services that are not covered under this policy and/or your plan. For 24/7/365 emergencies, check the status of Dynamic´s network and services at http://www.dynamicstat.us/ or check our network status on Twitter at https://twitter.com/dynamicstatus before calling emergency dispatch.

If you have questions relating to support, please open a ticket below, or contact us at +1.949.215.1200. This support system is generally monitored only during business hours:

Monday - Thursday, 7:30 am - 4:00 pm
Friday, 7:30 am-12 pm; Pacific Time, holidays excluded.

Please review the Dynamic Concepts Support Policy at: http://www.dynamic.com/docs/support-policy/

סוגי קבצים מותרים: .jpg, .gif, .jpeg, .png, .odt, .doc, .docx, .txt, .pdf, .xls, .xlsx, .zip, .pem, .rar

(Name + IP Address or URL of the device experiencing issues)

Emergency?

It is currently after-hours. To access this feature you must first login above, once you have done that this feature will become available if you have a support plan with us that covers emergencies. Otherwise we will respond shortly (NOTE: business hours are displayed at top left).

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