Infrastructure Status

All Operations Normal

We have resolved the issue with Plesk webservers and implemented an update that takes care of the problem on all customer servers with one server being the exception although it too has a temporary fix implemented until we schedule the … Continue reading →

Posted on Thursday June 01, 2023 via Twitter

Support Policy

Welcome to our ticketing system. Please open a ticket and you will get an email invitation to activate and verify your email account for future tickets.

By opening a ticket, you agree to pay for any services that are not covered under this policy and/or your plan. For 24/7/365 emergencies, check the status of Dynamic´s network and services at http://www.dynamicstat.us/ or check our network status on Twitter at https://twitter.com/dynamicstatus before calling emergency dispatch.

If you have questions relating to support, please open a ticket below, or contact us at +1.949.215.1200. This support system is generally monitored only during business hours:

Monday - Thursday, 7:30 am - 4:00 pm
Friday, 7:30 am-12 pm; Pacific Time, holidays excluded.

Please review the Dynamic Concepts Support Policy at: http://www.dynamic.com/docs/support-policy/

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(Name + IP Address or URL of the device experiencing issues)

Emergency?

It is currently after-hours. To access this feature you must first login above, once you have done that this feature will become available if you have a support plan with us that covers emergencies. Otherwise we will respond shortly (NOTE: business hours are displayed at top left).

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