Infrastructure Status

If you are having issues connecting to your E-mail or VPN, please continue reading.

Due to recent updates across the industry, security has been increased, which is good, but this has affected some of our Shared Hosting and Dedicated Hosting customers’ ability to log in and send/receive emails. Our Plesk Hosting Software and possibly … Continue reading

Posted on Friday January 14, 2022 via Twitter

Support Policy

Welcome to our new ticketing system. Please open a ticket and you will get an email invitation to activate and verify your email account for future tickets.

By opening a ticket, you agree to pay for any services that are not covered under this policy and/or your plan. For 24/7/365 emergencies, check the status of Dynamic´s network and services at http://www.dynamicstat.us/ or check our network status on Twitter at https://twitter.com/dynamicstatus before calling emergency dispatch.

If you have questions relating to support, please open a ticket below, or contact us at +1.949.215.1200. This support system is generally monitored only during business hours:

Monday - Thursday, 7:30 am - 4:00 pm
Friday, 7:30 am-12 pm; Pacific Time, holidays excluded.

Please review the Dynamic Concepts Support Policy at: http://www.dynamic.com/docs/support-policy/

Allowed File Extensions: .jpg, .gif, .jpeg, .png, .odt, .doc, .docx, .txt, .pdf, .xls, .xlsx, .zip, .pem, .rar
Emergency?

It is currently after-hours. To access this feature you must first login above, once you have done that this feature will become available if you have a support plan with us that covers emergencies. Otherwise we will respond shortly (NOTE: business hours are displayed at top left).

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