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Infrastructure Status

Merry Christmas and Happy New Year!

Just like you, we are taking some time to celebrate with family and friends. Please note that our offices will be closed on: Wednesday, December 24th (Christmas Eve) Thursday, December 25th (Christmas Day) and Friday, December 26th If you should have an … Continue reading →

Posted on Tuesday December 16, 2025 via Twitter

Support Policy

We strongly encourage you to login to your account first before opening a support ticket to receive the fastest possible service. Tickets opened by users who are not logged in may result in unnecessary delays while we attempt to authenticate your account/request.

By opening a ticket, you agree to pay for any services that are not covered under this policy and/or your plan. For 24/7/365 emergencies, check the status of Dynamic´s network and services above, or at http://www.dynamicstat.us/, or check our network status on Twitter at https://twitter.com/dynamicstatus before calling emergency dispatch.

If you have questions relating to support, please open a ticket below. This support system is generally monitored only during business hours (our hours are listed at top left).

Please review the Dynamic Concepts Support Policy at: http://www.dynamic.com/docs/support-policy/

Tipuri de fișiere acceptate: .jpg, .gif, .jpeg, .png, .odt, .doc, .docx, .txt, .pdf, .xls, .xlsx, .zip, .pem, .rar

(Name + IP Address or URL of the device experiencing issues)

Emergency?

It is currently after-hours. To access the emergency support feature you must first login above, once you have done that this feature will become available if you have a support plan that includes access to emergency support. WARNING: If you do NOT login before submitting this ticket, it will result in unnecessary delay. If that is not an issue please proceed and we will respond during normal business hours (business hours are displayed at top left).

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