Infrastructure Status

Labor Day

Our offices will be closed on Monday the 1st of September for Labor Day. If you should have any emergencies you can call 949 215 1200 and an engineer will be able to help you. We will be back in … Continue reading →

Posted on Friday August 29, 2025 via Twitter

Support Policy

We strongly encourage you to login to your account first before opening a support ticket to receive the fastest possible service. Tickets opened by users who are not logged in may result in unnecessary delays while we attempt to authenticate your account/request.

By opening a ticket, you agree to pay for any services that are not covered under this policy and/or your plan. For 24/7/365 emergencies, check the status of Dynamic´s network and services above, or at http://www.dynamicstat.us/, or check our network status on Twitter at https://twitter.com/dynamicstatus before calling emergency dispatch.

If you have questions relating to support, please open a ticket below. This support system is generally monitored only during business hours (our hours are listed at top left).

Please review the Dynamic Concepts Support Policy at: http://www.dynamic.com/docs/support-policy/

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(Name + IP Address or URL of the device experiencing issues)

Emergency?

It is currently after-hours. To access the emergency support feature you must first login above, once you have done that this feature will become available if you have a support plan that includes access to emergency support. WARNING: If you do NOT login before submitting this ticket, it will result in unnecessary delay. If that is not an issue please proceed and we will respond during normal business hours (business hours are displayed at top left).

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