We strongly encourage you to login to your account first before opening a support ticket to receive the fastest possible service. Tickets opened by users who are not logged in may result in unnecessary delays while we attempt to authenticate your account/request.
By opening a ticket, you agree to pay for any services that are not covered under this policy and/or your plan. For 24/7/365 emergencies, check the status of Dynamic´s network and services above, or at http://www.dynamicstat.us/, or check our network status on Twitter at https://twitter.com/dynamicstatus before calling emergency dispatch.
If you have questions relating to support, please open a ticket below. This support system is generally monitored only during business hours (our hours are listed at top left).
Please review the Dynamic Concepts Support Policy at: http://www.dynamic.com/docs/support-policy/