Infrastructure Status

Our offices will be closed on Thursday, November 27th, and Friday, November 28th, for Thanksgiving as we take this time to celebrate with family and friends. This holiday provides an opportunity for reflection and gratitude, and we hope you too … Continue reading →

Posted on Thursday November 20, 2025 via Twitter

Support Policy

We strongly encourage you to login to your account first before opening a support ticket to receive the fastest possible service. Tickets opened by users who are not logged in may result in unnecessary delays while we attempt to authenticate your account/request.

By opening a ticket, you agree to pay for any services that are not covered under this policy and/or your plan. For 24/7/365 emergencies, check the status of Dynamic´s network and services above, or at http://www.dynamicstat.us/, or check our network status on Twitter at https://twitter.com/dynamicstatus before calling emergency dispatch.

If you have questions relating to support, please open a ticket below. This support system is generally monitored only during business hours (our hours are listed at top left).

Please review the Dynamic Concepts Support Policy at: http://www.dynamic.com/docs/support-policy/

Dozvoljene ekstenzije datoteka: .jpg, .gif, .jpeg, .png, .odt, .doc, .docx, .txt, .pdf, .xls, .xlsx, .zip, .pem, .rar

(Name + IP Address or URL of the device experiencing issues)

Emergency?

It is currently after-hours. To access the emergency support feature you must first login above, once you have done that this feature will become available if you have a support plan that includes access to emergency support. WARNING: If you do NOT login before submitting this ticket, it will result in unnecessary delay. If that is not an issue please proceed and we will respond during normal business hours (business hours are displayed at top left).

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